Uncategorized Elena Wellard | 23 Feb 2012
CS and SM
Social media platforms give customers an easy way to reach companies and brands. Companies should take a full advantage of that and encourage customer feedback. Below are some tips on how to do it in a most effective way.
How Social Media Has Changed Customer Service via Social Media Examiner
10 Ways to Deal With Upset Customers Using Social Media via Social Media Examiner
5 Lessons You Can Learn from a Breathtaking Customer Service Fail via copyblogger